Terms and Conditions

Terms and Conditions

Last Updated: June 19, 2026

Welcome to S.A. Moore Consulting Group.

These Terms and Conditions govern your use of our website, services, digital products, consulting engagements, and related business solutions provided by S.A. Moore Consulting Group, including services offered through samooreconsultinggroup.com, gosamcg.com, and any related pages, links, forms, payment pages, or client portals operated by us.

By accessing our website, purchasing a service, submitting information, scheduling a consultation, or working with S.A. Moore Consulting Group, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

1. Company Overview

S.A. Moore Consulting Group provides business consulting, brand development, website strategy, digital presence support, process improvement, workflow development, client onboarding systems, and related business solutions.

Our work may include, but is not limited to:

• Business consulting

• Brand and service positioning

• Website and landing page development

• Booking, intake, and client workflow systems

• Process documentation

• Digital product planning

• Marketing structure and content strategy

• Small business operations support

• AI-assisted business systems and workflow guidance

Specific services, deliverables, pricing, timelines, and responsibilities will be outlined in a written agreement, proposal, invoice, order form, or other approved communication before work begins.

2. Use of Our Website

You agree to use our website only for lawful purposes. You may not use our website to:

• Submit false or misleading information

• Attempt to gain unauthorized access to our systems

• Copy, scrape, reproduce, or misuse our content

• Interfere with the security or performance of the website

• Use our website or services for fraudulent, abusive, or unlawful activity

We reserve the right to restrict access to our website or services if we believe these terms have been violated.

3. Services and Scope of Work

All services are limited to the scope agreed upon before the start of the project or engagement.

Any additional work requested outside the original scope may require a separate quote, invoice, agreement, or written approval.

Examples of out-of-scope requests may include:

• Additional website pages

• New service offers or product builds

• Extra revisions beyond what was agreed

• New branding direction after approval

• Third-party platform setup not included in the original scope

• Ongoing updates after project completion

• Emergency or rush work

We reserve the right to pause work until any scope changes, additional fees, or revised timelines are approved.

4. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information needed to complete the work.

This may include:

• Business details

• Service descriptions

• Contact information

• Images, logos, or brand assets

• Login access or platform permissions

• Payment processor information

• Calendar or booking preferences

• Feedback and approvals

• Legal, financial, or compliance-related content specific to the client’s business

Delays in providing required information may delay project timelines. S.A. Moore Consulting Group is not responsible for delays caused by incomplete, inaccurate, or late client responses.

5. Payments and Fees

All payments are due according to the terms stated on the invoice, checkout page, proposal, or service agreement.

Work may not begin until the required deposit, setup fee, or full payment has been received.

Failure to make timely payments may result in:

• Project delays

• Suspension of services

• Withholding of deliverables

• Cancellation of active work

• Removal or interruption of ongoing support services

For monthly or recurring services, payment must remain current to keep services active.

We reserve the right to charge late fees, collection costs, or interest on overdue balances as permitted by law.

6. Refunds and Cancellations

Because our services often involve custom consulting, planning, design, development, setup, strategy, and time-based work, payments are generally non-refundable once work has started.

Refund eligibility, if any, will depend on the specific service purchased and the status of the work completed.

Deposits, setup fees, strategy sessions, digital products, completed work, and custom project work are generally non-refundable.

If a client cancels a project after work has started, the client remains responsible for payment for all work completed, time invested, and costs incurred up to the cancellation date.

S.A. Moore Consulting Group reserves the right to cancel or refuse service if a client becomes abusive, unresponsive, fails to provide required information, fails to pay, or requests work outside the agreed scope without approval.

7. Revisions and Approvals

Projects may include a specific number of revisions if stated in the service agreement or proposal.

A revision means a reasonable adjustment to work already created. A revision does not mean a complete restart, new concept, new offer, new website direction, or new project scope.

Once a client approves a deliverable, page, design, workflow, or written asset, additional changes may be billed separately.

8. Project Timelines

Any estimated timeline provided is based on the expected project scope, client response time, platform access, and workload at the time of the agreement.

Timelines may change due to:

• Delayed client responses

• Missing information

• Third-party platform issues

• Scope changes

• Payment delays

• Technical issues outside our control

• Additional requests not included in the original agreement

We will make reasonable efforts to complete work in a timely manner, but we do not guarantee exact completion dates unless specifically stated in writing.

9. Third-Party Platforms and Tools

Our services may involve third-party platforms, tools, or services, including but not limited to:

• Website hosting platforms

• Domain providers

• Email marketing tools

• Payment processors

• Booking platforms

• CRM tools

• Google tools

• Social media platforms

• AI tools

• Automation tools

• Analytics tools

S.A. Moore Consulting Group does not own or control third-party platforms. We are not responsible for their downtime, pricing changes, policy changes, account restrictions, lost data, service interruptions, or technical failures.

Clients are responsible for maintaining their own third-party accounts, subscriptions, passwords, billing information, and compliance with each platform’s terms.

10. AI-Assisted Work

S.A. Moore Consulting Group may use AI-assisted tools to support research, drafting, planning, content structure, workflow development, documentation, automation, or design support.

AI-assisted work is reviewed and applied through human judgment. However, clients are responsible for reviewing and approving final content, business claims, policies, legal language, pricing, offers, and public-facing materials before use.

We do not guarantee that AI-assisted content will be error-free, legally compliant, platform-approved, or suitable for every business situation.

11. Client Content and Accuracy

Clients are responsible for the accuracy, legality, and ownership rights of all content, images, logos, testimonials, claims, pricing, service descriptions, and materials they provide.

By submitting content to us, the client confirms that they have the right to use it and allow us to use it for the agreed project.

S.A. Moore Consulting Group is not responsible for false claims, inaccurate business information, unauthorized content, copyright violations, trademark issues, or legal disputes related to client-provided materials.

12. Intellectual Property

Unless otherwise agreed in writing, S.A. Moore Consulting Group retains ownership of its internal systems, frameworks, templates, processes, strategy methods, planning documents, training materials, and proprietary business methods.

After full payment is received, the client may use the completed final deliverables created specifically for their business for their intended business purposes.

Drafts, unused concepts, internal notes, strategy frameworks, source files, templates, and process documents remain the property of S.A. Moore Consulting Group unless specifically transferred in writing.

Clients may not resell, redistribute, copy, or claim ownership of our proprietary systems, templates, training materials, or frameworks without written permission.

13. Portfolio and Marketing Use

Unless the client requests otherwise in writing, S.A. Moore Consulting Group may reference completed work, business names, screenshots, project summaries, testimonials, or general results in its portfolio, marketing materials, case studies, social media, or website.

We will not intentionally disclose sensitive private business information without permission.

14. No Guarantee of Results

S.A. Moore Consulting Group provides strategy, structure, consulting, creative support, systems, and implementation guidance. We do not guarantee specific business outcomes.

We do not guarantee:

• Increased revenue

• Increased traffic

• More leads

• More bookings

• Better search rankings

• Social media growth

• Approval from third-party platforms

• Client sales performance

• Funding, sponsorship, recruiting, or NIL outcomes

• Any specific financial result

Business results depend on many factors outside our control, including the client’s execution, market demand, pricing, reputation, customer service, competition, consistency, and follow-through.

15. Informational Purposes Only

Content on our website, social media, emails, digital materials, or consulting communications is provided for general business and educational purposes.

Nothing we provide should be considered legal, financial, tax, accounting, medical, or professional compliance advice.

Clients should consult qualified professionals before making legal, financial, tax, or compliance decisions.

16. Limitation of Liability

To the fullest extent permitted by law, S.A. Moore Consulting Group will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, services, deliverables, digital products, or third-party tools.

This includes, but is not limited to:

• Lost profits

• Lost revenue

• Lost data

• Lost business opportunities

• Website downtime

• Platform issues

• Payment processor issues

• Search ranking changes

• Social media account issues

• Client-side errors

• Third-party service interruptions

Our total liability for any claim shall not exceed the amount paid by the client to S.A. Moore Consulting Group for the specific service giving rise to the claim.

17. Indemnification

You agree to indemnify and hold harmless S.A. Moore Consulting Group, its owners, team members, contractors, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of our website or services

• Your violation of these Terms

• Your business activities

• Your client-provided content

• Your violation of third-party rights

• Your misuse of deliverables

• Your failure to comply with applicable laws or platform rules

18. Confidentiality

We may receive confidential business information from clients during the course of a project.

We will make reasonable efforts to protect confidential information and use it only for the purpose of providing services.

Clients also agree not to disclose private methods, internal documents, pricing structures, templates, strategy materials, or proprietary information provided by S.A. Moore Consulting Group without written permission.

19. Termination of Services

We may suspend or terminate services if:

• Payment is late or unpaid

• The client becomes unresponsive

• Required information is not provided

• The client requests unlawful or unethical work

• The client violates these Terms

• The working relationship becomes abusive, hostile, or unreasonable

• Continued service is no longer practical or appropriate

Termination does not remove the client’s responsibility to pay for work completed or costs already incurred.

20. Changes to These Terms

We may update or modify these Terms and Conditions at any time.

The updated version will be posted on our website with a new “Last Updated” date. Continued use of our website or services after updates means you accept the revised Terms.

21. Governing Law

These Terms and Conditions shall be governed by and interpreted according to the laws of the State of Florida, without regard to conflict of law principles.

22. Contact Information

For questions about these Terms and Conditions, please contact:

S.A. Moore Consulting Group
Email: info@gosamcg.com
Website: www.samooreconsultinggroup.com
Website: www.gosamcg.com